Residents in Tempsford Avenue in Borehamwood blighted by damp

Borehamwood Times: Liliana Marques with a picture of water pouring down her wall Liliana Marques with a picture of water pouring down her wall

Tenants are threatening their housing association with legal action amid claims it has left them to live in “squalid” conditions.

People living in Tempsford Avenue, Borehamwood have accused Affinity Sutton of failing to tackle the mould that has been blighting their 1950s houses.

Liliana Marques, 34, and her husband have been forced to share a room with their nine-year-old son, who has learning difficulties, after an entire wall of her bedroom became covered with mould.

The fungus began to appear in October and last week heavy rain caused water to begin flowing down the inside of the wall.

Mrs Marques called Affinity Sutton, who sent out people to survey the damage but did nothing to fix it.

She has now been told she will have to wait until March 25 for a builder to come round and fix the wall.

The mother, who suffers from repeated attacks of bronchitis and pneumonia and is recovering from a more serious health problem, said her treatment by Affinity Sutton was a “joke”.

She added: “It’s awful the way Affinity Sutton is treating us. They are so quick to attack us when we do not pay the rent but they do not hold up their side of the bargain.

"I can't sleep in my room. I have the windows open all the time, my sister wipes the walls with bleach, which makes me ill, but they say it is my fault.”

Debra Lushey, 50, who also lives in Tempsford Avenue with her partner, has threatened to sue Affinity Sutton after it failed to treat black mould coating a corner of her bedroom ceiling for the past six months.

She said: “These houses were built in the 1950s and are badly in need of repair. I learned they were built on a bog and are gradually subsiding into it."

She added representatives from Affinity Sutton and its contractors CBS had visited to “survey” the damage numerous times but have done nothing to fix it.

She said: “I have to sleep in this room. They have told me not to wipe it away meaning I have to breathe in the mould spores.

“Affinity Sutton blamed my lifestyle for the mould, which they say is due to condensation, but I have been living here five years and have only recently had problems.

“When contractors come round they seem so blasé about the problem, as if they don't care about us and our problems."

Ms Lushey has recently been given an asthma pump by her doctors because she is finding it difficult to breathe, despite never having had asthma. She has also been diagnosed with possible rheumatoid arthritis.

She said: “I know my health problems are linked to the conditions I’m living in.

“I’ve had enough of waiting for Affinity Sutton to come round and fix my house, I’m going to take them to court.

“It’s not about the money, it’s about the way they have treated us. I’m like a pitbull, I will not let go.”

A third house in the street,lived in by a mother and her young children, has black mould coating the bathroom ceiling and framing the bedroom windows.

A spokeswoman for Affinity Sutton said: "We are in communication with the residents of Tempsford Avenue regarding the occurrence of mould in their homes.

"While this is a very common household problem at this time of year we of course understand the inconvenience it can cause and will be working hard to resolve the issue.

“We will also make sure the residents are aware of the simple measures they can undertake to reduce the condensation which has led to the mould growth."

Comments (16)

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8:32am Mon 3 Mar 14

cxaxax says...

I have had the same problem! 3 months it took them to do anything I was living in 1 room for 3 months! They are a useless excuse for a housing association!
I have had the same problem! 3 months it took them to do anything I was living in 1 room for 3 months! They are a useless excuse for a housing association! cxaxax
  • Score: 10

2:18pm Mon 3 Mar 14

Mags1981 says...

My mum is in hospital in a serious condition due to the mould and damp in her bungalow, we have been trying for years to address this problem and done everything affinity sutton have advised but it hasn't worked and the mould is really bad, they still will not help and was very rude on the phone which had me in tears, my mum is 71 and deserves more than that, good luck with your fight against them, Maggie
My mum is in hospital in a serious condition due to the mould and damp in her bungalow, we have been trying for years to address this problem and done everything affinity sutton have advised but it hasn't worked and the mould is really bad, they still will not help and was very rude on the phone which had me in tears, my mum is 71 and deserves more than that, good luck with your fight against them, Maggie Mags1981
  • Score: 6

4:16pm Mon 3 Mar 14

mr.taxpayer says...

When will a local MP take this bunch of cowboys to task?

Every week now there is a story about mouldy properties owned by AS but nothing is done about them.

Surely rent is to cover repairs and modernisation, not just adding to the housing associations profits??
When will a local MP take this bunch of cowboys to task? Every week now there is a story about mouldy properties owned by AS but nothing is done about them. Surely rent is to cover repairs and modernisation, not just adding to the housing associations profits?? mr.taxpayer
  • Score: 7

8:02pm Mon 3 Mar 14

paul_marchant says...

I'am a tenant with Places for People, And we are the same. For the last 2 years several residents in Kendall Court have had excessive condensation and Places for people are not interested. We have Algae growing on the outside of the walls. Mold growing on the windows. I to have asthma.. I have even reported them to Hertsmere council, But still nothing.
I'am a tenant with Places for People, And we are the same. For the last 2 years several residents in Kendall Court have had excessive condensation and Places for people are not interested. We have Algae growing on the outside of the walls. Mold growing on the windows. I to have asthma.. I have even reported them to Hertsmere council, But still nothing. paul_marchant
  • Score: 6

4:37pm Wed 5 Mar 14

Debralushey says...

Mags1981 wrote:
My mum is in hospital in a serious condition due to the mould and damp in her bungalow, we have been trying for years to address this problem and done everything affinity sutton have advised but it hasn't worked and the mould is really bad, they still will not help and was very rude on the phone which had me in tears, my mum is 71 and deserves more than that, good luck with your fight against them, Maggie
I
I just wanted to say I think that it is disgusting your mum of 71 is being treated so badly these people are despicable all there care about is the rent money iam on there case and a big thank you to ruth
[quote][p][bold]Mags1981[/bold] wrote: My mum is in hospital in a serious condition due to the mould and damp in her bungalow, we have been trying for years to address this problem and done everything affinity sutton have advised but it hasn't worked and the mould is really bad, they still will not help and was very rude on the phone which had me in tears, my mum is 71 and deserves more than that, good luck with your fight against them, Maggie[/p][/quote]I I just wanted to say I think that it is disgusting your mum of 71 is being treated so badly these people are despicable all there care about is the rent money iam on there case and a big thank you to ruth Debralushey
  • Score: 3

7:18pm Wed 5 Mar 14

kelvin says...

Come on Hertsmere and Affinity Sutton, look after our own people, get yer fingers out and go on a phone etiquette course.
Come on Hertsmere and Affinity Sutton, look after our own people, get yer fingers out and go on a phone etiquette course. kelvin
  • Score: 5

3:48pm Thu 6 Mar 14

lara1976 says...

So this is what i have to look forwards to. I have just completed a 3 way mutual exchange from islington. Islington have much more respect for their tenants and homes. I didn't see that the ceilings had all been scrubbed clean of mould when we viewed the house and as it was winter it was dark. I'm kicking myself now. The morning of the move I got a phone call to say that there is a tiny leak in the loft but it's getting sorted. The move went ahead. That first night we looked at our bedroom ceiling and you can see the cleaning marks from where the previous tenants cleaned it. Why they couldn't of been honest hurts as they know I am disabled and prone to infections due to the conditions I have. I am totally gutted and feel I was duped, and now I read that it is unlikely going to get sorted. I have mould in all rooms and a private firm deemed the roof condemned. I have been told the same. It's condensation. Funnily enough my step son who also is an affinity sutton/cbs Tennant. And has lots of mould etc was told it's all condensation. Gutted is an understatement.
I would definitely take this matter further if we could get a group going somewhere... I'm not I.t savvy so would not have the confidence to start a group myself. But I would certainly join in the hopes that we can get something done.
So this is what i have to look forwards to. I have just completed a 3 way mutual exchange from islington. Islington have much more respect for their tenants and homes. I didn't see that the ceilings had all been scrubbed clean of mould when we viewed the house and as it was winter it was dark. I'm kicking myself now. The morning of the move I got a phone call to say that there is a tiny leak in the loft but it's getting sorted. The move went ahead. That first night we looked at our bedroom ceiling and you can see the cleaning marks from where the previous tenants cleaned it. Why they couldn't of been honest hurts as they know I am disabled and prone to infections due to the conditions I have. I am totally gutted and feel I was duped, and now I read that it is unlikely going to get sorted. I have mould in all rooms and a private firm deemed the roof condemned. I have been told the same. It's condensation. Funnily enough my step son who also is an affinity sutton/cbs Tennant. And has lots of mould etc was told it's all condensation. Gutted is an understatement. I would definitely take this matter further if we could get a group going somewhere... I'm not I.t savvy so would not have the confidence to start a group myself. But I would certainly join in the hopes that we can get something done. lara1976
  • Score: 3

5:29pm Fri 7 Mar 14

mr.taxpayer says...

You need to all write to your MP to get the ball rolling. Get the papers listening, maybe get on the radio.
You need to all write to your MP to get the ball rolling. Get the papers listening, maybe get on the radio. mr.taxpayer
  • Score: 0

8:58pm Fri 7 Mar 14

david Burcombe says...

Its not so much Affinity Sutton but CBS playing for time failure to turn up and in too many occasions do not do the job properly
CBS can be taken to task on the 18th of March from 12 pm to 2 pm at 06 Shenley road be there
Its not so much Affinity Sutton but CBS playing for time failure to turn up and in too many occasions do not do the job properly CBS can be taken to task on the 18th of March from 12 pm to 2 pm at 06 Shenley road be there david Burcombe
  • Score: 0

11:43pm Fri 7 Mar 14

Heidi King says...

I live at Ayot Path and have suffered terrible breathing difficulties due to the damp in my flat the same as Mags1981 has mentioned about her mother. I was peswaying a singing career I have never been asthmartic until I moved into two Affinity Sutton properties how dare they let us live in those conditions. They make big thing about gas chackes now they should be taking damp conditions more seriously.
I live at Ayot Path and have suffered terrible breathing difficulties due to the damp in my flat the same as Mags1981 has mentioned about her mother. I was peswaying a singing career I have never been asthmartic until I moved into two Affinity Sutton properties how dare they let us live in those conditions. They make big thing about gas chackes now they should be taking damp conditions more seriously. Heidi King
  • Score: 0

11:49pm Fri 7 Mar 14

Heidi King says...

lara1976 wrote:
So this is what i have to look forwards to. I have just completed a 3 way mutual exchange from islington. Islington have much more respect for their tenants and homes. I didn't see that the ceilings had all been scrubbed clean of mould when we viewed the house and as it was winter it was dark. I'm kicking myself now. The morning of the move I got a phone call to say that there is a tiny leak in the loft but it's getting sorted. The move went ahead. That first night we looked at our bedroom ceiling and you can see the cleaning marks from where the previous tenants cleaned it. Why they couldn't of been honest hurts as they know I am disabled and prone to infections due to the conditions I have. I am totally gutted and feel I was duped, and now I read that it is unlikely going to get sorted. I have mould in all rooms and a private firm deemed the roof condemned. I have been told the same. It's condensation. Funnily enough my step son who also is an affinity sutton/cbs Tennant. And has lots of mould etc was told it's all condensation. Gutted is an understatement.
I would definitely take this matter further if we could get a group going somewhere... I'm not I.t savvy so would not have the confidence to start a group myself. But I would certainly join in the hopes that we can get something done.
Oh no! I have had this same expereince I moved out of 5 flats cos of this. I even swapped aone bed flat for a studio flat to be nearer my mum only to find mushrooms growing behind where their washing machine was. Also they left me to deal with a leaky boiler which had a damp carpet with black mold growing every where I was rushed into hospital cos of breathing difficulties. When I first viewed their place they had all thw indows wide open and only let me see the place for 10 mins. This is what your gonna get with these mutal exchanges not so very honest people you really got to be on your guard. But again theire is no excuse for the housing associations to ignore these issues!
[quote][p][bold]lara1976[/bold] wrote: So this is what i have to look forwards to. I have just completed a 3 way mutual exchange from islington. Islington have much more respect for their tenants and homes. I didn't see that the ceilings had all been scrubbed clean of mould when we viewed the house and as it was winter it was dark. I'm kicking myself now. The morning of the move I got a phone call to say that there is a tiny leak in the loft but it's getting sorted. The move went ahead. That first night we looked at our bedroom ceiling and you can see the cleaning marks from where the previous tenants cleaned it. Why they couldn't of been honest hurts as they know I am disabled and prone to infections due to the conditions I have. I am totally gutted and feel I was duped, and now I read that it is unlikely going to get sorted. I have mould in all rooms and a private firm deemed the roof condemned. I have been told the same. It's condensation. Funnily enough my step son who also is an affinity sutton/cbs Tennant. And has lots of mould etc was told it's all condensation. Gutted is an understatement. I would definitely take this matter further if we could get a group going somewhere... I'm not I.t savvy so would not have the confidence to start a group myself. But I would certainly join in the hopes that we can get something done.[/p][/quote]Oh no! I have had this same expereince I moved out of 5 flats cos of this. I even swapped aone bed flat for a studio flat to be nearer my mum only to find mushrooms growing behind where their washing machine was. Also they left me to deal with a leaky boiler which had a damp carpet with black mold growing every where I was rushed into hospital cos of breathing difficulties. When I first viewed their place they had all thw indows wide open and only let me see the place for 10 mins. This is what your gonna get with these mutal exchanges not so very honest people you really got to be on your guard. But again theire is no excuse for the housing associations to ignore these issues! Heidi King
  • Score: 1

7:02am Sat 8 Mar 14

Billy_Boy says...

I don't remember tall these problems when the housing stock was under the control of Ridgehill Housing Association. I'm pleased I saved and bought my own property now - although Taylor Wimpey Homes are not exactly perfect to say the least. But AS sound like a bunch of cowboys - just been browsing their Twitter TL - it's a joke - seem to be tweeting about 'Climate Week', because that's what their tenants are really interested in isn't it!? I would urge people to use Twitter to send them your views and get a well known public figure with millions of followers to re-tweet - one thing these organizations hate is bad publicity! Use social networking to hit back at them directly!
I don't remember tall these problems when the housing stock was under the control of Ridgehill Housing Association. I'm pleased I saved and bought my own property now - although Taylor Wimpey Homes are not exactly perfect to say the least. But AS sound like a bunch of cowboys - just been browsing their Twitter TL - it's a joke - seem to be tweeting about 'Climate Week', because that's what their tenants are really interested in isn't it!? I would urge people to use Twitter to send them your views and get a well known public figure with millions of followers to re-tweet - one thing these organizations hate is bad publicity! Use social networking to hit back at them directly! Billy_Boy
  • Score: 3

11:45pm Sat 8 Mar 14

Heidi King says...

I have heard of a condition called Aspergilluscaused by living in damp conditions and Im afraid I think this is what I have got but the Doctors just say its Asthma. I have not had Asthma all my life or any history of my family having normal asthma. The inhalors they have given me dont work either so I did my research and came across this website www.aspergillus.org.
uk
They also run a support group up in Manchester held at Wythemshaw hospital every 3rd Friday of the month
I have heard of a condition called Aspergilluscaused by living in damp conditions and Im afraid I think this is what I have got but the Doctors just say its Asthma. I have not had Asthma all my life or any history of my family having normal asthma. The inhalors they have given me dont work either so I did my research and came across this website www.aspergillus.org. uk They also run a support group up in Manchester held at Wythemshaw hospital every 3rd Friday of the month Heidi King
  • Score: 0

11:53am Mon 17 Mar 14

lara1976 says...

https://m.facebook.c
om/groups/3762050325
22171?message_id=376
220295853978&notif_t
=like&ref=m_notif
https://m.facebook.c om/groups/3762050325 22171?message_id=376 220295853978¬if_t =like&ref=m_notif lara1976
  • Score: 0

12:45pm Thu 20 Mar 14

lara1976 says...

lara1976 wrote:
https://m.facebook.c

om/groups/3762050325

22171?message_id=376

220295853978¬if_t
=like&ref=m_noti
f
This is the Facebook group that I started. Hopefully together we may actually be heard.
[quote][p][bold]lara1976[/bold] wrote: https://m.facebook.c om/groups/3762050325 22171?message_id=376 220295853978¬if_t =like&ref=m_noti f[/p][/quote]This is the Facebook group that I started. Hopefully together we may actually be heard. lara1976
  • Score: 0

12:51pm Thu 20 Mar 14

paul_marchant says...

Places for People have informed me that it is my lifestyle choices, and there is nothing wrong with the building.

So we now choose to live in DAMP MOLD riden homes.
Places for People have informed me that it is my lifestyle choices, and there is nothing wrong with the building. So we now choose to live in DAMP MOLD riden homes. paul_marchant
  • Score: 0

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