A Hertfordshire resident has thanked Specsavers for saving his sight after he suffered a knock to his head.

After experiencing a loss of vision in his right eye following the head trauma, Ian Smith contacted the Specsavers Hemel Hempstead store.

Following a call with senior optometrist Amy Patel, he was given an urgent eye appointment.

Various diagnostic tests revealed Mr Smith had a detached retina which needed immediate medical attention.

Despite her efforts to refer him to Stoke Mandeville and Watford General Hospital, a Vitreoretinal (VRE) surgeon was unavailable.

This led Patel to contact Moorfields Eye Hospital NHS FT and he was scheduled for a VRE procedure for the following day.

Mr Smith said: "The operation took place, with the surgeon placing a gas bubble in my right eye."

The operation was a success and following recovery at his Hertfordshire home, Mr Smith added: "Amy called me a few days after the operation to find out how I was doing.

"Several months on, I am delighted to say that I have now made a full recovery and have been discharged from Moorfields.

"I have also had my follow-up appointment with Amy.

"I am so extremely grateful to Amy and the Specsavers staff who arranged my appointment so quickly, as well as to the staff at Moorfields.

"The service I received from everyone was excellent.

"I honestly believe the prompt action from the emergency sight test to the operation the next day saved the sight in my right eye.

"I cannot praise and thank everyone enough."

Amy Patel, senior optometrist, added: "Our Enhanced Optical Service eye appointments are crucial for patients, as being present at the right time can make a significant impact on potentially saving somebody’s sight.

"We're delighted to share that Mr Smith's prompt diagnosis and treatment for retinal detachment led to a successful recovery, highlighting the importance of timely medical attention.

"We wish Mr Smith well."

For any concerns about eye or ear health, the team at Specsavers Hemel Hempstead can be contacted on 01442 212 141 or book an appointment online at specsavers.co.uk/stores/hemelhempstead.