A regular traveller says Edgware Tube station has been “left behind” in recent improvements.

Malcolm Ginsberg, 73, a semi-retired aviation consultant, travels from Edgware station every other day and says it is "appalling". 

Despite his concerns a Tfl statement said they had concerns over placing signs inside the station as it may encourage passengers to run to their bus, if one is leaving soon, and it "runs the risk of causing potential injury to themselves and fellow passengers."

Mr Ginsberg said: “TfL has done a lot of work on the northern line over the past few years but not on Edgware station. The station is quite appalling, it has been left behind.

“Most bus stations have electronic signs or departure boards telling people when the next bus will arrive, and we have a lot of bus terminals with no bus times available. Little has changed since it was built in the 1930s and it is one of the few stations that has manual doors and no plans to upgrade.

"Most stations now have automatic doors, but Edgware does not, and this is particularly hard for elderly people.

"We previously lived in Potters Bar and the work they did on that station was excellent. There just does not seem to be any plans to upgrade the station, they say they will do something but nothing is being done.”

A businessman who works close to Edgware station agreed with the issues.

He said: "I think it's different, retro almost from the other stations.

"But I understand that some people would want to modernise it, maybe automatic doors would help."

Mr Ginsberg contacted TfL to ask if anything could be done.

In a reply from TfL said it had no plans to install departure boards.

The statement read: “We have concerns about placing the sign inside the Underground station as this may encourage passengers to run to their bus – if one is leaving soon – and this runs the risk of causing potential injury to themselves and fellow passengers. 

“The unit cost of each sign for an Underground station environment is considerable and differs from the option that will be trialled within the bus station. There is also no money available within our current budget to pay for the boards.”

The Times Series has contacted TfL for a comment.