A care home that did not always give residents enough to eat or drink has been told to make urgent improvements.

During an unannounced inspection in November, Care Quality Commission inspectors found that Kent House care home, in Augustine Road, Pinner, was failing to provide can acceptable level of care to its tenants and patients.

A report, which rates the 40-bed care home as inadequate, identified a number of areas in which improvements were required, including insufficient numbers of trained staff.

It added: “Staff did not always ensure that people were eating and drinking enough to keep them healthy.

“People did not always have their medicines at times they needed them, and in a safe way.”

Inspectors also noted the home did not have a system to regularly monitor risks to people’s health, welfare and safety.

Sally Warren, CQC’s deputy chief inspector of adult social care, said: “When people rely on others to support them the systems in place must be robust and guarantee the highest standards.

“The staff at the home are pressurised and as a result their interactions, while caring, are task-focused and do not provide individual person centred care.

“Our inspection has identified a number of concerns and the provider should use our findings to develop an action plan to address those issues. It is the provider’s responsibility to ensure that staff are supported to provide consistently good care at all times.

“All people living at Kent House have a right to receive care which is of a high quality, compassionate and safe.”

The care manager at the home said: "We have since had another follow up inspection which was on February 27, which was a very positive inspection.

"All warning notices have been removed and they have seen a lot of improvements so we are waiting for the new report to come out."