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Borehamwood Police delay in responding to 999 call of woman in Thirsk Road
A woman says she has lost her faith in the police after they failed to respond directly to her calls for help.
Tracey Smith, who lives in Thirsk Road, called 999 twice after being intimidated by a man.
She says the first time, on June 24, came when he threatened a neighbour.
Mrs Smith claims he then approached her on August 5 and threatened her and her cats.
The 49-year-old said: “He said he would stalk me, he said ‘I can follow you anywhere’ he also threatened my cats and told me they were probably dead by now.”
The Argos employee called the police both times because she felt “intimidated and threatened.”
However Mrs Smith said that on the first occasion the police called to say they would come out the next day, but they did not come out at all to the second call.
She said: “The police are meant to be out in ten minutes.
“I was terrified, I felt threatened by him, anything could have happened.”
“I didn’t know what he was going to do.
“I feel let down. I pay my council tax but the police didn’t do anything to help.”
Mrs Smith claims the constant anxiety and fear has affected her and her husband Alan’s health.
She added she felt even less safe since the closure of the Borehamwood Police Station front counter.
Mrs Smith said: “We’re just too scared to go out in case we meet him.”
“The way I feel now, I don’t think I’ll call the police again. I lost faith in them years ago.”
Mrs Smith has raised her concerns with councillors.
Hertfordshire county councillor Leon Reefe is aware of Mrs Smith’s case.
He said: “It was appalling the police took so long to respond.
“This does nothing for people’s respect of them.”
Hertsmere borough councillor Ernie Butler added: “Taking so long to respond is not good enough.
"It’s bad enough with there being no police stations open to the public in Hertsmere – this will put people off reporting crime.”
Hertfordshire Constabulary issued the following statement:
“We have been to visit a resident on Thirsk Road, Borehamwood and are working with residents to try and find a long-term solution.
“We take all reports of anti social behaviour and neighbourhood disputes extremely seriously and will continue to work with residents to reach an outcome.”
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